- #TROUBLESHOOTING HP OFFICEJET 6500A PRINTER DRIVER#
- #TROUBLESHOOTING HP OFFICEJET 6500A PRINTER MANUAL#
#TROUBLESHOOTING HP OFFICEJET 6500A PRINTER DRIVER#
Take out the head and look at it – can you see a “black line” of dots on the narrower head (which would indicate ink is supplied) or is it dry with messy edges as ink isn’t being supplied (clean the black head only, using a lint free, slightly damp cloth, wiping centre outwards so as not to wipe dried ink across the jets making matters worse – mind the colour head! Try cleaning from the driver and look again to see if ink is being supplied. If it’s not the ink, it’s can only really a problem at the head or a bubble inside. I’m sure stumped and none of the research I’ve been plowing through has helped.Īny suggestions to get this working again will be very much appreciated!! Printer is not new, but has printed perfectly until this week. Turned off, unplugged, let sit for 5 minutes restarted.Ran latest version HP Print and Scan Doctor it reported everything was fine.Ditto for test page: everything looked fine but no black lines, no black text.Printed printhead page had a band of colors at the bottom of the page, but no solid black box and no text at all.
#TROUBLESHOOTING HP OFFICEJET 6500A PRINTER MANUAL#
Worked through HP help document, all but manual printhead cleaning.Confirmed all printer settings were correct (unchanged since it did print black just fine).(2 were very low assumed that was the issue so replaced both with new cartridges – no change) Ensured all cartridges were full or partially full.Hi and plea for help! Suddenly my printer will not print black.
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